Savellet Marketplace (referred to as, “Marketplace”, “we”, “us” or “our”), is a subsidiary of savellet.com. We take privacy seriously. As an e-commerce platform specializing in Bitcoin and cryptocurrency hardware wallets, Seed Phrase Storage and other related accessories, we understand the unique privacy concerns of our users. Our commitment is to provide a secure, transparent, and privacy-focused experience while protecting your personal information.
This Privacy Policy outlines how we collect, use, store, and protect your data when you use Savellet Marketplace as a buyer, seller, or visitor.
1. Introduction
We collect personal and non-personal data necessary for marketplace functionality, fraud prevention, and compliance.
A. Information You Provide to Us
1. Account Information:
- Name (or pseudonym for privacy-conscious users)
- Email address
- Phone number (optional)
- Password (encrypted and stored securely)
2. Transaction & Payment Details:
- Shipping and billing addresses
- Cryptocurrency payment details (processed via third-party gateways)
- Order history and invoice records
3. Customer Support & Communication:
- Messages with buyers/sellers within the marketplace
- Support tickets and inquiries
B. Information We Collect Automatically
To ensure a smooth and secure experience, we automatically collect:
1.Device & Connection Data:
- IP address
- Browser type and version
- Operating system
- Device identifiers
2. Marketplace Activity Data:
- Pages viewed, items searched, time spent on the platform
- Actions such as adding items to cart, checkout process, and purchase completion
3. Security & Fraud Prevention Data:
- Suspicious login patterns or failed authentication attempts
- Marketplace transaction anomalies
- Blacklisted IP addresses or flagged accounts
2. Information We Collect
C. Third-Party Data Collection
We receive information from:
- Payment processors: We do not store full payment details but receive transaction confirmations.
- Shipping providers: Tracking numbers and delivery updates.
- Fraud detection services: Risk analysis to ensure marketplace integrity.
3. How We Use Your Information
Savellet Marketplace collects your data only for the following purposes:
Order Processing – Ensuring smooth transactions between buyers and sellers.
Secure Payments – Verifying payments and issuing refunds when necessary.
Fraud Prevention – Detecting suspicious activities and preventing unauthorized access.
Customer Support – Resolving inquiries, disputes, and order issues.
Regulatory Compliance – Adhering to financial and legal obligations.
We do not use your data for intrusive marketing, sell personal data to third parties, or track your financial behavior outside our platform.
4. How We Protect Your Information
We take security very seriously which is one of our fundamentals when protecting users/customers right. We implement:
End-to-End Encryption – Sensitive information is encrypted during transmission and when transacting.
Data Minimization Practices – We only collect essential data in order to assist you more further and a seemless user experience.
Multi-Layered Security Measures – Firewalls, anomaly detection, and access controls.
Zero-Knowledge Storage – Where possible, data is stored in a way that even we cannot access or know any of the information.
Your full payment details are never stored on our servers. All transactions are processed through secure third-party payment providers.
5. Data Sharing & Disclosure
We do not sell or rent your data to any thirdparty website, company or platform of any sort. We only share information under the following conditions:
- With Buyers & Savellet: Order-related details (e.g., shipping addresses for delivery).
- With Payment Providers: In order to securely process transactions.
- With Shipping Carriers: Facilitate order deliveries and provide tracking updates.
- With Legal Authorities: When required by law to prevent fraud, money laundering, or other unlawful activities.
We ensure that third parties follow strict security and privacy standards when handling your data.
6. Your Rights & Privacy Controls
You have control over the information you share on Savellet Marketplace. You can:
✏️ Access & Download: Request a copy of your stored data.
🔄 Edit & Update: Modify incorrect or outdated information on your account page when signed up and signed in.
🗑️ Delete Your Account: Request removal of your personal data (subject to legal obligations).
🚫 Opt-Out of Marketing: Manage email and notification preferences.
To exercise your rights, please contact us on: [contact@savellet.com]
7. Cookies & Tracking Technologies
We use minimal tracking to protect user privacy while ensuring functionality.
Essential Cookies – Required for login, cart management, and transaction processing.
Performance Tracking – Anonymous analytics to improve marketplace usability.
No Behavioral Advertising – We do not sell your data to advertisers.
You can disable non-essential cookies in your browser settings.
8. International Data Processing
Savellet Marketplace serves users globally. Your data may be processed in multiple secure locations depending on operational needs. We comply with applicable data protection laws in all regions, including GDPR for European users.
9. Cryptocurrency Privacy Considerations
We respect the unique privacy needs of crypto users:
- Minimal KYC (Know Your Customer): We only collect data necessary for platform operations such as account creation (user password excluded) and when processing payment at checkout.
- Anonymous Payment Options: We support Bitcoin onchain, Lightning and cryptocurrency payments for added privacy.
- No Transaction Surveillance: We do not track how you acquire or use your crypto assets.
10. Policy Updates & Changes
We may update this Privacy Policy periodically to reflect changes in laws, regulations, industry standards, technological advancements, or our business operations. These updates ensure that our privacy practices remain transparent, compliant, and aligned with best security practices. Any modifications will be posted on this page with a revised effective date, and in certain cases, we may also notify you through email, platform notifications, or other appropriate channels. We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of Savellet Marketplace after changes take effect constitutes acceptance of the updated Privacy Policy.
11. Contact Us
For any enquiry, related concerns or questions, reach out to us on the following:
📧 General Inquiries: contact@savellet.com
🌐 Website: www.marketplace.savellet.com
At Savellet Marketplace, we are dedicated to maintaining a secure, transparent, and privacy-first experience for all our users and buyers.
Thank you for choosing Savellet Marketplace and do shop with us again!
Last update: November 28, 2024